Policy Pros

Serious Incident Policy Writers

Serious incident policies set out how a business will respond to major events that could impact staff, operations, reputation, or legal compliance.

These HR policies ensure incidents are handled quickly, consistently and transparently, helping to minimise harm and support recovery.

What Do Serious Incident Policies Cover?

A serious incident policy typically includes:

  • What qualifies as a serious incident (e.g. injury, misconduct, data breach)

  • Roles and responsibilities during an incident

  • Immediate reporting and escalation procedures

  • Communication protocols with staff and external bodies

  • Investigation and evidence-gathering processes

  • Support for those affected

  • Follow-up actions, reporting and reviews

Employers must be able to demonstrate they acted reasonably and responsibly, especially where health and safety, safeguarding, or regulatory breaches are involved.

A clear policy helps ensure that serious matters are not mishandled or overlooked, while also showing staff and regulators that the business takes its responsibilities seriously.

Policy and Procedure Services

We offer a wide-ranging selection of professionally developed workplace policies, designed to meet the practical and legal needs of your organisation. Our service gives you the flexibility to choose from standard, customised, or fully bespoke documents that align with your business goals, sector requirements, and operational style.

Policy and Procedure Development
Creation of clear, practical policies that reflect current legislation, best practice, and your organisation’s values.

Review and Gap Analysis
A thorough review of your existing policies to identify areas for improvement and ensure they remain compliant and effective.

Tailored Solutions
All documents are written in accessible language and adapted to suit your company’s size, culture, and ways of working.

Implementation Support
Guidance to help you introduce and embed policies across your organisation so they are understood and applied confidently by all staff.

We write policy and procedure documents for your company and perform business analysis services enabling you to stay efficient, compliant and improve quality. We also offer consultancy services for accreditation and bidding. Our services span all company sizes and sectors. If you have requirements that are not covered on the website, please let us know.

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