Tender Support Services

Support with Tenders, Contracts and RFPs

For many businesses, responding to tenders, contracts or Requests for Proposals (RFPs) is an important way to secure new work. However, preparing these submissions can be time-consuming, complex and highly competitive, especially when detailed documentation is required to meet legal, ethical or operational standards.

With years of experience supporting organisations across sectors, we offer focused support to help you prepare strong, compliant and persuasive submissions.

Whether it is your first tender or you are looking to improve your success rate, we provide the structure, insight and expertise needed to respond with confidence.

Our approach helps you understand exactly what the vendor is asking, how to meet the required level of detail, and how to present your response clearly and professionally. We also ensure that all relevant legislation, standards and supporting documents are correctly referenced, helping you demonstrate full compliance and capability.

“Very professional, timely, and fantastic workflow.” Valentina O

How We Can Help With Tender and RFP Responses

We provide comprehensive support for businesses responding to public and private sector tenders, contracts and RFPs. Our services are tailored to the requirements of each opportunity, ensuring your documentation is accurate, well-structured and aligned with the brief.

Our services include:

Assessment of required policies, procedures and supporting documentation
Structured sessions with internal teams to gather key information and clarify objectives
Assistance with drafting or refining answers to meet specification and tone requirements
Identification of gaps in your documentation and guidance on how to address them
A free quote for any required policies or procedures, with discounted rates where writing services are needed as part of your submission

Areas Commonly Covered

We can support your submission across a wide range of compliance topics, including:

Environmental policies
Equality and diversity
Data protection and cybersecurity
Physical site security
Modern slavery statements
Safeguarding procedures
Human rights commitments
Financial conduct including anti-bribery, corruption, money laundering and counter-terrorism

By working with us, you gain access to experienced policy and documentation specialists who can reduce the pressure on your internal team while improving the quality, consistency and impact of your submission. Let us help you present your business in the strongest possible light.

Understanding Tender Scoring and Evaluation

Public sector tenders in the UK are governed by the Public Contracts Regulations 2015 (and the Procurement Act 2023, effective from October 2024). Most contracts are awarded on a quality-price basis, with quality typically weighted between 60% and 80% of the total score.

Evaluators assess responses against published criteria and score each section independently. Strong policy documentation directly supports higher quality scores by demonstrating that your organisation has robust, documented processes in place for compliance, governance and service delivery.

Common Reasons Tender Responses Fail

Missing or generic policies that do not address the specific requirements of the tender
Failure to evidence Social Value commitments with documented plans and measurable outcomes
Outdated or inconsistent documentation that contradicts other parts of the submission
Lack of specificity - vague statements rather than concrete processes and procedures
Non-compliance with mandatory requirements such as Modern Slavery statements or Carbon Reduction Plans

Social Value Act 2012 and Procurement Policy Notes

The Public Services (Social Value) Act 2012 requires public sector commissioners to consider social value when awarding contracts above threshold. Since January 2021, PPN 06/20 mandates that social value is explicitly evaluated in all central government procurement, with a minimum 10% weighting.

PPN 01/24 further strengthened requirements around Carbon Reduction Plans, requiring suppliers bidding for contracts above £5 million to publish a verified Carbon Reduction Plan. We prepare all supporting documentation to meet these requirements, including Social Value statements, Carbon Reduction Plans and Community Benefit commitments.

What We Deliver

Full tender response review and gap analysis
Bespoke policy writing for all tender requirements
Social Value statements aligned to the Social Value Model (PPN 06/20)
Carbon Reduction Plans compliant with PPN 01/24
Modern Slavery statements (compliant with the Modern Slavery Act 2015)
Equality, Diversity and Inclusion policies
Quality Management documentation
Health and Safety policies and method statements
Data protection and cybersecurity policies
Business continuity and disaster recovery plans

Last updated: March 2026

“I had the absolute pleasure of working with Jo from Policy Pros, and I can’t say enough good things about her and the company.” Kitty ZW

Related Strategic Services

Many tenders require robust supporting policies. Our IT security policy writing service ensures your Cyber Essentials and ISO 27001 documentation meets assessor expectations. For organisations working with AI systems, our AI governance policy service provides the frameworks increasingly required in public sector procurement.