Healthcare Policies and Procedures

Policy Pros is in a great position to provide an excellent service in healthcare and medical sectors. We have a trained NHS healthcare practitioner and other professionals with experience working with both private healthcare and NHS providers.

Healthcare Policies – Services Provided

• New Policies, Procedures and supporting documents.
• Review of current Policies and Procedures.

Whether you need policies, procedures, training documents written from scratch or your existing stock reviewing and updating we can help!

Each piece of work will be referenced using the most recent government legislation and guidelines to enable you to practice legally and ethically.

Where necessary, we can also assist with training guides, handbooks and proforma so that business can be conducted with consistency and high standards.

Example Healthcare Policies

• Aesthetics Policies and Procedures. For example, Wrinkle Reducing Treatments, Dermal Fillers.
• Specific Treatment Policies and Procedures.
• Consent Policy and Proforma.
• Mental Capacity Policy.
• Infection Control Policy and Procedure.
• Waste Disposal Policy.
• Clinical Incidents Policy, Procedure and Reporting Form.
• Clinical Governance Policy.
• Safeguarding Policy.
• Safer Staffing and CRB Policy.
• Training Policy.
• Complaints Policy.
• Code of Conduct.
• Equality and Diversity Policy. and Training Guide.
• Performance, Appraisal and Supervision Policy.
• Fire Safety Policy.
• Health and Safety Policy.

Our prices are competitive, and we can usually arrange an estimate within two working days.

Who We Are

We are a Technical Business Analyst, Clinical Health Care Practitioner, Trade Union Representative and Masters Level English Teacher. Therefore, we are ideally placed to work together to grasp the needs of each client and provide a multidisciplinary approach.

Please contact us if you would like more information or a free quote for your healthcare policies.

The Regulatory Layers

Healthcare policy in the UK sits across the Care Quality Commission's Single Assessment Framework (SAF), the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, the Mental Capacity Act 2005, the Care Act 2014, and the NHS Standard Contract for providers of NHS-funded services.

For information governance, the Data Security and Protection Toolkit (DSPT) is the annual self-assessment that all organisations with access to NHS patient data and systems must complete.

The 2024-2025 version reflects the move to the Cyber Assessment Framework (CAF) for England and aligns with NCSC guidance.

Core Policy Library

• Safeguarding adults and children, including Section 42 enquiries and DBS-aligned recruitment.
• Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS) / Liberty Protection Safeguards (when in force).
• Medication Management.
• Infection Prevention and Control (Health and Social Care Act Code of Practice).
• Duty of Candour (Regulation 20).
• Fit and Proper Persons Test (Regulation 5) for directors.
• Complaints (Regulation 16).
• Data Protection and Information Governance (UK GDPR + Caldicott).
• Whistleblowing (PIDA + Freedom to Speak Up Guardian where applicable).
• Clinical Governance and Quality Improvement.

Common Inspection Findings

• Policies dated more than 12 months ago with no review evidence.
• Safeguarding training completion below 100% for clinical staff.
• Medication competency assessments not contemporaneously dated.
• Infection prevention audits performed without action tracking.
• Fit and Proper Person reviews not completed annually.

Frequently Asked Questions

How often does CQC inspect?

Under the SAF, CQC moves to an ongoing risk-based assessment model rather than fixed inspection cycles. Providers should expect more frequent, targeted assessment of specific quality statements rather than full-site inspections every two years.

What is the Duty of Candour?

Regulation 20 requires registered providers to be open and transparent with people who use services about their care and treatment, and to apologise and provide certain information when something goes wrong that meets the harm threshold.

What Policy Pros Delivers

Our Healthcare Policy Library covers the full CQC SAF policy set, mapped to the relevant Regulated Activities Regulations 2014, the DSPT for information governance, and the NHS Standard Contract for NHS-funded providers.

Regular review is offered through our Monthly Document Support packages.