Business Analyst Services

Business Analysis Consultancy for Project Success

In addition to creating policies and procedures, we offer specialised fractional business analysis consultancy services in Technical Business Analysis, spanning the full spectrum from project supplier sourcing to successful delivery.

Our Project Analysis expertise is available to seamlessly integrate into your projects as needed, with a time estimate provided after preliminary workshops. This flexibility allows for adjusting our involvement to suit the varying demands of the project.

We are proud to offer expert IT Business Analyst services at a competitive price point. Our focus is on supporting agencies and clients with short-term projects, ensuring quality and efficiency throughout.

What Is Fractional Business Analysis?

Fractional business analysis is a flexible engagement model where your organisation gains access to experienced business analyst expertise without the cost and commitment of a full-time hire. Rather than recruiting a permanent BA, you engage a specialist on a part-time, project-based, or retainer basis, scaling their involvement up or down as your needs evolve.

This model is particularly suited to:

• Small and medium-sized enterprises (SMEs) that need BA expertise for a specific initiative but cannot justify a full-time salary
• Agencies and consultancies that require specialist support on client-facing projects without expanding their permanent headcount
• Organisations undergoing change, whether that is a digital transformation, system migration, process improvement, or compliance programme
• Start-ups and scale-ups that need to translate business ideas into structured requirements for development teams

The fractional model delivers the same rigour and quality as a full-time business analyst, but with the commercial flexibility that modern organisations demand.

Key Deliverables

Our business analysis engagements produce tangible, actionable outputs that drive decision-making and project success. Core deliverables include:

• Process maps and BPMN diagrams – Visual representations of current (as-is) and future (to-be) business processes, using industry-standard Business Process Model and Notation. These diagrams clarify how work flows through your organisation and highlight bottlenecks, redundancies, and opportunities for improvement.
• Gap analysis reports – Structured assessments comparing your current state against your target state, identifying specific gaps in process, technology, capability, or compliance that need to be addressed.
• Requirements documentation – Comprehensive functional and non-functional requirements, written in a format that development teams, vendors, and stakeholders can all understand. This includes user stories in full Gherkin format, use case documents, and acceptance criteria.
• As-is and to-be analysis – A detailed comparison of where your organisation is today and where it needs to be, providing the evidence base for investment decisions and change programmes.
• Stakeholder analysis and engagement plans – Identification of key stakeholders, their interests, influence, and the best strategies for engaging them throughout the project lifecycle.
• Data structures and integration mapping – Technical diagrams representing system integration points, data flows, and API relationships for development and infrastructure teams.
• Project briefs and specification documents – Clear, technically sound briefs that enable suppliers to provide accurate and comparable proposals.

Sectors We Serve

Our business analysis services span a wide range of sectors, with particular depth in industries where policy, compliance, and process intersect:

• Public sector and government – Supporting digital transformation programmes, procurement exercises, and service redesign initiatives
• Healthcare and social care – Process improvement for CQC-regulated services, patient pathway mapping, and clinical system implementation
• Financial services – Requirements gathering for regulatory compliance systems, customer onboarding workflows, and FCA reporting
• Education – System migration, MIS implementation, and process mapping for multi-academy trusts
• Technology and SaaS – Product requirements, user journey mapping, feature specification, and vendor selection
• Construction and property – Project management support, procurement documentation, and compliance process design

How Business Analysis Supports Policy and Compliance

There is a natural connection between business analysis and policy writing. Policies define what an organisation must do; business analysis examines whether those requirements are being met in practice. When the two disciplines work together, the result is documentation that is not only compliant but also operationally grounded.

At Policy Pros, we combine these capabilities to deliver:

• Compliance gap analysis – Mapping your current operations against regulatory requirements to identify where policies, processes, or controls are missing or inadequate
• Process-aligned policy drafting – Writing policies that reflect how your organisation actually works, rather than generic statements that bear no relation to operational reality
• Change impact assessment – Analysing how new legislation, standards, or organisational changes will affect existing policies and procedures, and planning the necessary updates
• Implementation planning – Designing rollout strategies for new policies, including communication plans, training requirements, and monitoring arrangements

This integrated approach is what sets Policy Pros apart. We do not simply write policies in isolation – we understand the operational context in which they must function. For more on our policy and procedure writing services, visit our dedicated page.

Engagement Models

We offer flexible engagement models to suit different project types and budgets:

• Fixed-scope engagement – A defined piece of work with agreed deliverables, timeline, and cost. Ideal for discrete projects such as a requirements gathering exercise or a process mapping initiative.
• Retainer model – An agreed number of days per month, providing ongoing access to BA expertise. Suited to organisations with a continuous pipeline of projects or change initiatives.
• Sprint-based engagement – Working within your Agile framework, our BA integrates into your sprint cycles, attending ceremonies and producing deliverables aligned with your development cadence.
• Workshop-only engagement – A short, focused engagement centred on facilitated workshops to gather requirements, map processes, or define project scope, with written outputs delivered afterwards.

All engagements begin with a preliminary scoping conversation to understand your needs and provide an accurate time and cost estimate before any work begins.

Documentation Services

• Perform requirement gathering workshops and writing project briefs
• Sanity check your existing briefs technically
• Make sure briefs contain correct technical requirements
• Specification and Use Case documents
• Technical Analysis of supplier proposals

Finance and Data

• Financial planning and analysis (FP&A)
• P&L and profit management
• Data modelling and forecasting (any data types)

Project Consultation

• Consultation on features and technical requirements
• Give estimated costs expectations for projects based on the current market
• Assist in interviews and negotiations
• Impartially source suitable suppliers and managed services
• Post project Quality Assurance before sign off

Benefits

• Outline your requirements in a way that suppliers will understand to get the most accurate prices.
• Find the best suppliers for your project without having to perform searches.
• Save money on Business Analyst recruitment with short-term contracts
• Total guaranteed impartiality and non-disclosure agreement

Example Services

• Stakeholder interviews – Running workshops to detail requirements and identify the best solutions to meet business objectives.
• User stories – Full Gherkin format stories for your development team
• Process mapping – Technical diagrams required for development
• Data structures and integration mapping – Mapping representations for system integration points
• User persona creation – Creating profiles to understand better how to optimise layouts for best conversions
• User type interviews and workshops – Meeting end users to get insights into behaviour and expectations
• Usability analysis – Checking design against user types profiles and ease of use
• Non-functional requirements – Identifying system restraints and business logic
• Decomposition of user actions – Breaking down user actions
• User journeys – Full mapping of multiple user journey expectations and User Requirements
• Site taxonomies – Site map structure detailed with careful consideration for usability and SEO best practices if relevant
• Technology preferences and recommendations – Setting benchmarks for hardware and software platforms the solution should adhere to
• Competitor analysis – Looking at competitor implementation and rankings with reports detailing how they can be improved upon
• Workflows – Detailing any administration levels and actions that should form part of the build
• Language usage – Analysis of terms used, clarity in calls to action and any multi-lingual areas required

About Our Business Analyst, Shaun

Shaun brings a wealth of experience in key areas such as serving as the Business Analyst/Product Owner for large-scale initiatives, managing change, and spearheading digital transformations. His expertise extends to BPMN process modelling, enhancing usability, and conducting rigorous testing. He is adept at influencing and persuading stakeholders, resolving complex problems, negotiating effectively, and fostering robust relationships.

As a Business Analyst, Shaun excels in defining project requirements and overseeing the functional development and infrastructure construction for cutting-edge software and web applications.

His proficiency in managing change encompasses both current and future states, backlogs, acceptance criteria, and defect resolution.

Additionally, he offers specialised consultancy in data modelling and Financial Planning & Analysis (FP&A).

Click here to visit his LinkedIn Profile.

How Policy Pros Can Help

Policy Pros occupies a unique position in the market by combining professional business analysis with expert policy and procedure writing. This means we do not just document your requirements – we understand the regulatory, operational, and strategic context in which your projects exist.

Whether you need a one-off process mapping exercise, a full requirements gathering engagement for a digital transformation, or ongoing fractional BA support, our team delivers structured, high-quality outputs that drive real results. We work across the UK with organisations of all sizes, from SMEs to public sector bodies.

To learn more about our approach, visit our fractional business analysis consultancy page or explore how our policy and procedure writing services complement our BA offering.